DavidSouri.com

Aurora Gold and Silver, LLC (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws. This Privacy Policy describes how we collect, use, and disclose personal information when you visit DavidSouri.com or otherwise interact with our services (collectively, the “Services”).

1. Information We Collect
2. Use of Personal Information
3. Use of DocuSign for Contract Signing and ID Verification
4. Information Sharing
5. Security and Retention
6. Your Rights
7. Updates to This Privacy Policy
8. Contact Us

1. Information We Collect

We may collect the following types of information when you use DavidSouri.com or interact with our services:

1. Basic Contact Details: name, address, phone number, email address.
2. Seller / Order Information: lot submissions, melt requests, shipping details, billing address, and shipping address.
3. Account Information: username, password, security questions.
4. Site Usage Information: items viewed, calculator inputs, chart preferences, and settings stored in your browser’s local storage.
5. Usage Data: device info, browser info, IP address, and related data.

↑ Back to top

2. Use of Personal Information

We use personal information for the following purposes:

1. Providing and improving our Services, including DavidSouri.com’s live pricing tools, calculator, and charts.
2. Processing and fulfilling melt requests, lot submissions, and seller payouts.
3. Communicating about lot status updates, bid statements, invoices, and inquiries.
4. Marketing and advertising our products and services.
5. Protecting against fraud and unauthorized access.
6. Complying with legal obligations, including AML/OFAC requirements.

↑ Back to top

3. Use of DocuSign for Contract Signing and ID Verification

We utilize DocuSign to facilitate electronic signing of contracts and for ID verification purposes. When you use DocuSign in connection with our Services:

1. We may share your personal information (name, email, identifying details) with DocuSign to complete signing or verification.
2. DocuSign is responsible for its own privacy practices; review DocuSign’s Privacy Policy.
3. DocuSign employs industry-standard security measures.
4. We use DocuSign to streamline signing and ensure secure and verified transactions.

↑ Back to top

4. Information Sharing

We may share personal information with third parties under certain circumstances:

1. Service Providers: payment processing, shipping carriers (including FedEx for insured labels), insurance providers (IFS Inforsure Inc.), and customer support tools.
2. Business Partners: marketing support.
3. Legal Compliance: lawful requests and protection of rights, including compliance with OFAC regulations and applicable law.

We do not sell your personal information to third parties.

↑ Back to top

5. Security and Retention

We take reasonable measures to protect personal information. DavidSouri.com uses HTTPS encryption for all data transmitted between your browser and our servers. Information is retained as long as necessary to fulfill the purposes outlined in this policy unless longer retention is required or permitted by law.

Please note that DavidSouri.com stores certain preferences (such as calculator settings, chart defaults, and branding configuration) in your browser’s local storage. This data stays on your device and is not transmitted to our servers.

Customer Accounts & Price Alerts

If you create an account (for price alerts or dealer mode), we collect only what you enter on the signup form: email, name, and phone number. A shipping address is optional — provide it only if you want it to auto-fill our forms. Authentication uses one-time sign-in links sent to your email; we do not store passwords.

Account-related emails we may send:

1. Transactional — sign-in links, email-change confirmations, security notices, account-deletion confirmations. These cannot be turned off while your account is active because they keep your account secure.
2. Price alerts — only when alerts you have created actively fire. Throttled to one email every 90 seconds per account. You can pause all alert emails from your profile or click the one-click unsubscribe link in any alert email.
3. Marketing — deals, market commentary, new products. Opt-in only at signup or in your profile; defaulted off; unsubscribe at any time.

We do not embed open- or click-tracking pixels in any email. The only cookie we set is aurora_sess, which is essential for keeping you signed in. We do not run third-party advertising trackers on the account, profile, or alerts pages.

Deleting your account: from your profile page you can request account deletion. We email you a confirmation containing a 30-day cancellation link; after 30 days the account, all alerts, settings, and consent history are permanently removed.

Consent history: every time you grant or revoke a notification permission (alerts, marketing, terms acceptance), we record an entry in your consent ledger. You can request your full ledger from your profile page.

↑ Back to top

6. Your Rights

Depending on your jurisdiction, you may have rights including:

1. Access — request a copy of the personal information we hold about you.
2. Correction — request that we correct inaccurate or incomplete information.
3. Deletion — request that we delete your personal information.
4. Objection — object to processing of your personal information for certain purposes.
5. Restriction — request that we restrict processing of your personal information.

To exercise any of these rights, contact us using the information in Section 8 below.

↑ Back to top

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on DavidSouri.com and at AuroraGoldShop.com. We encourage you to review this page regularly for any changes.

↑ Back to top

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at: